The Customer Service Executive plays a pivotal role in providing exemplary assistance to customers concerning company services. This position entails proficient communication with customers via phone or email and the formulation of creative problem-solving strategies. RESPONSIBILITIES:

1. Attending to customer inquiries, complaints, and returns with attentiveness and professionalism.

2. Conducting thorough reviews of customer accounts and transactions to resolve issues promptly.

3. Engaging with customers through various channels such as email, chat, or telephone.

4. Efficiently processing orders, computing charges, and managing payments.

5. Monitoring and assessing customer satisfaction levels to ensure optimal service delivery.

6.



Referring complex customer issues to higher authorities as needed.

Pay: ₹20,000.00 - ₹22,000.00 per month

Benefits:

- Commuter assistance
- Health insurance
- Internet reimbursement

Ability to commute/relocate:

- Kurukshetra, Haryana: Reliably commute or planning to relocate before starting work (Required)

Education:

- Bachelor's (Required)

Experience:

- Customer support: 1 year (Required)

Language:

- English (Required)

Shift availability:

- Night Shift (Required)

Work Location: In person

📌 Customer Service Representative (India)
🏢 JST OUTSOURCING SERVICES PRIVATE
📍 India