- Attend and coordinate customer service requests for preventive maintenance, breakdowns, and AMC services.
- Assist service engineers by scheduling daily service visits and ensuring timely job allocation.
- Prepare and maintain job cards, service reports, quotations, and other service-related documentation.
- Update customer records, machine history, and service call status in the ERP/CRM system.
- Coordinate with the spare parts team for timely availability and dispatch of required parts.
- Support the Service Manager in preparing MIS reports, maintaining service records, and ensuring smooth day-to-day service operations.

Pay: ₹12,000.00 - ₹15,000.00 per month

Advantages:

- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Education:

- Bachelor's (Preferred)

Location:

- Rajarhat Gopalpur, West Bengal (Preferred)

Shift availability:

- Day Shift (Preferred)

Willingness to travel:

- 50% (Preferred)

Work Location: In person

📌 MIS Executive (India)
🏢 AMC Group
📍 India