We’re a fast-scaling, AI-powered fintech on a mission to help India’s top 50Mn users save smarter on daily spends. After featuring on SHARK TANK season 5; we are looking to expand the team. SaveSage helps users save up to 15% by optimizing offers, payments, and loyalty rewards.
Our platform delivers personalized insights, AI-powered plans, and smart tools to turn spending into real savings.
Be the trusted advisor who helps users unlock the full power of SaveSage - guiding them to better financial decisions and real-world savings.
Role: Customer Success Manager (In-Office | 6 Days a Week)
Location: Gurgaon, Haryana
Position Type: Full Time
Key Responsibilities:
- Manage Accounts: Build strong client relationships and understand their goals.
- Consult Smartly: Recommend cards, loyalty programs, and optimize transactions for savings.
- Educate Users: Walk clients through SaveSage features and the best subscription plans.
- Track Progress: Monitor savings and tweak recommendations for better results.
- Upsell Intelligently: Suggest higher-tier plans when users can benefit more.
- Keep Records: Document profiles, savings, and advice given.
- Collect Feedback: Use client inputs to work on new features of the app
Qualifications:
- 0-1 year of experience (freshers preferred)
- Strong communication and consultation skills.
- Self-driven, eager to grow in a startup environment.
- Able to manage tasks independently and stay team-aligned.
- Basic grasp of personal finance.
- Bachelor’s in finance, business, or related field preferred.
What We Offer:
- Opportunity for freshers to kick off their career.
- A chance to shape a high-growth fintech with real impact.
- Open, team-oriented culture where your ideas matter.
- Competitive pay, performance incentives, and ESOPs.
- Continuous learning and career development support.
- Be part of a game-changing solution for millions of Indian users.