A Front Office Supervisor oversees daily front desk operations, managing staff, check-ins/check-outs, and guest services to ensure high satisfaction. They act as a key liaison between departments, handling issues, and supporting the manager. Common requirements include experience in hotel operations, strong communication skills, and proficiency in property management systems.

Key Responsibilities

Team Leadership: Supervising front desk agents, bell staff, and concierge, including training and scheduling.

Guest Relations: Resolving complaints, managing special requests, and ensuring a positive experience.

Operations Management: Overseeing check-in/check-out procedures, managing room inventory, and controlling cash transactions.

Administrative Duties: Preparing reports,



conducting audits, and coordinating with housekeeping and maintenance.

Common Qualifications & Skills

Experience: Previous experience in a hotel front office, sometimes requiring 1-5 years depending on the property.

Skills: Proficiency in Property Management Systems (PMS), solid leadership, and excellent communication skills.

Physical Stamina: Ability to stand or walk for extended periods.

Job Type: Full-time

Pay: ₹14,500.00 - ₹17,000.00 per month

Benefits:

- Food provided

Work Location: In person

📌 Front Office Supervisor (India)
🏢 VAIDEKAM RESORTS AND WELLNESS
📍 India