Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP Basis Administration
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by proactively identifying and resolving issues across various components of essential business systems. This role requires a dynamic approach to troubleshooting, ensuring the smooth operation of critical applications and supporting business continuity. The position demands continuous monitoring, analysis, and collaboration to maintain system integrity and performance in a fast-paced environment.

Roles & Responsibilities:

- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.




- Lead efforts to optimize system performance and reliability through effective problem-solving strategies.
- Facilitate knowledge sharing and mentoring within the team to enhance overall technical capabilities.
- Coordinate with stakeholders to ensure alignment of support activities with business objectives.

Qualified & Technical Skills:

- Must To Have Skills: Proficiency in SAP Basis Administration.
- Experience in managing system landscapes, including installation, configuration, and maintenance of SAP environments.
- Strong understanding of system monitoring tools and performance tuning techniques.
- Ability to troubleshoot complex technical issues related to SAP Basis components and infrastructure.
- Familiarity with database management and backup/recovery procedures within SAP systems.

Additional Information:

- The candidate should have minimum 8 years of experience in SAP Basis Administration.

- This position is based at our BDC6F - SEZ office.

- A 15 years full time education is required.

15 years full time education

📌 Application Support Engineer (India)
🏢 Accenture
📍 India