- Flight, Hotel & Package Reservations
- Handle domestic and international flight bookings
- Manage hotel reservations and holiday packages
- Prepare travel itineraries as per customer requirements
- Customer Handling
- Attend customer inquiries through calls, emails, and walk-ins
- Suggest best fares and suitable travel options
- Resolve customer queries and booking-related issues
- Ticketing & Documentation
- Issue air tickets using GDS systems such as Amadeus, Galileo, or Sabre
- Verify passport and visa details
- Generate e-tickets, invoices, and travel vouchers
- Fare Calculation & Quotation
- Calculate airline fares accurately
- Share quotations with customers and follow up for confirmation
- Booking Modifications & Refunds
- Process ticket cancellations, rescheduling, and refunds
- Coordinate with airlines, hotels,
and other vendors
- Coordination & Reporting
- Coordinate with airlines, hotels, and travel partners
- Maintain daily booking records and sales reports
Required Skills:
- Good communication skills in English (additional languages are an advantage)
- Basic computer knowledge
- Knowledge of GDS systems preferred
- Strong customer service skills
- Attention to detail
Qualification:
- Minimum 12th pass (Graduate preferred)
- Travel & Tourism certification is an advantage
Experience:
- Fresher or 1–3 years of experience in a travel company
Job Types: Full time, Permanent, Fresher
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
- Paid sick time
Work Location: In person
📌 Back Office Assistant (India)
🏢 Tripxcia Tripx
📍 India
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