- Respond to customer queries through chat in a timely and professional manner.
- Provide accurate information and resolve customer concerns.
- Maintain a friendly and positive customer experience.
- Escalate complex issues to the concerned team when required.
- Maintain chat records and follow company guidelines.
Requirements
- Freshers are welcome to apply.
- Positive written communication skills in Hindi and basic English.
- Basic computer knowledge and typing skills.
- Good problem-solving and interpersonal skills.
- Willingness to learn and work in a team.
Work Location: In person
📌 Chat Support Executive (India)
🏢 Astrourja
📍 India
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