Job Description

- Conduct telephonic interviews with respondents including C-level executives, Directors, and Manager-level professionals, as per project requirements
- Ensure adherence to established processes, protocols, and documentation standards across all project stages
- Actively participate in briefing sessions, mock sessions, debriefs, along with overseeing interviewer performance and conducting quality checks
- Maintain internal project reports and dashboards

Skills Required

- Understanding of market research and research methodologies
- Knowledge of CATI processes and calling techniques
- Strong convincing and communication skills over calls
- Multi-lingual skills will be an added advantage however English reading and writing is must
- Proficiency in MS Office (Excel and Word)




- Ability to meet daily productivity targets and maintain QC standards
- Hands-on experience in CATI fieldwork and interviewin
- Working knowledge of CATI tools/platforms (Decipher, Confirmit, CCP, etc.)
- Ability to review survey programming links and ensure data accuracy
- Self-driven, energetic, and a team player

Qualifications and Experience

- Graduate / Post-Graduate in any field with 6 months to 1 year of experience
- Solid understanding of market research methodologies, with experience in CATI tools/platforms and Qualitative research techniques
- Prior experience as a CATI caller will be an added advantage

Location

Gurugram

Shift Timings

Indian Shift

📌 Research Associate (India)
🏢 Unimrkt Research
📍 India