· Ensuring that all customers are given the best in customer service
· Assisting the customers in selecting eyeglasses and sunglasses
· Working with the store team in assisting them in achieving the store targets
· Working along with the team members and the store manager in following the store SOP's
· Ensuring customer queries are handled and escalated and solved at the store level.
· Performing follow-up calls with customers on feedback and ensuring a higher NPS for the store.
· Team up with co-workers to ensure proper customer service.
· Responsible for achieving the monthly and annual sales targets as planned.
· Follow-up on customer enquiries every day and make sure marketing SMS blasts are sent as per management direction.
· Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times).
· The candidate must be Graduate with pleasant personality and positive communication skills, Must be fluent in English.
Ensure high levels of customer satisfaction through excellent sales service.
· Greeting customers and find out the needs.
· Job Benefits & Perks & Sales incentives
Share Your Resume : +91-XXXXXXXXXX
Job Types: Full-time, Permanent, Fresher
Pay: From ₹18,000.00 per month
Benefits:
- Flexible schedule
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund