02 Aug
|
Trulend service
|
Delhi
02 Aug
Trulend service
Delhi
Job Description: Pre-Collection Executive
Position: Pre-Collection Executive
Location: Rajendra Place, Delhi
Experience: 1–3 Years (Freshers with good communication skills can also apply)
Qualification: Graduate
Job Summary
We are looking for a proactive and customer-focused Pre-Collection Executive to ensure timely follow-ups with customers before their payment due dates. The ideal candidate should have excellent communication and negotiation skills to encourage on-time payments while maintaining positive customer relationships.
Key Responsibilities
- Contact customers before payment due dates through calls, emails, or messages.
- Send payment reminders and follow up on pending invoices.
- Resolve customer queries related to billing and payments.
- Maintain accurate records of customer interactions and payment commitments.
- Coordinate with the Accounts and Sales teams for payment reconciliation.
- Ensure timely collections while delivering excellent customer service.
- Prepare daily follow-up reports and update the collection tracker.
Requirements
- Graduate in any discipline.
- 1–3 years of experience in collections, pre-collections, customer service, or telecalling.
- Robust communication and negotiation skills.
- Basic knowledge of MS Excel and CRM/ERP software.
- Ability to handle customer interactions professionally and achieve collection targets.
interested candidates can connect on this no - +91-XXXXXXXXXX
Job Type: Full-time
Pay: From ₹25,000.00 per month
Work Location: In person
📌 Collection Executive (Delhi)
🏢 Trulend service
📍 Delhi