We are seeking a well-groomed, energetic, and customer-focused Front Desk Executive to be the face of our high-end night club in Goa. The ideal candidate will provide a warm welcome to guests, manage reservations and guest queries efficiently, and ensure a seamless and premium guest experience from arrival to exit.

Key Responsibilities:

- Greet and welcome guests with a positive and professional attitude.
- Manage guest check-ins and check-outs efficiently.
- Handle guest inquiries, walk-ins, and reservations (via phone, email, and in person).
- Maintain accurate guest records and update the club’s reservation system.
- Coordinate with security, floor staff, and management to ensure smooth entry and seating.
- Monitor guest list, VIP entries, and special bookings.
- Manage cloakroom or guest belongings if required.
- Address and resolve customer complaints or escalate to management when necessary.
- Ensure the front desk area is neat, organized, and presentable at all times.
- Maintain confidentiality of guest information.
- Assist in promotional events, loyalty programs, or feedback collection when assigned.

Requirements:

- Proven experience as a Front Office Executive / Guest Relations Executive in the hospitality or nightlife industry preferred.
- Excellent communication and interpersonal skills.
- Well-groomed with a pleasant personality and strong customer-service orientation.




- Comfortable working night shifts, weekends, and holidays.
- Proficiency in English and Hindi; knowledge of local languages is an advantage.
- Familiarity with POS systems and basic computer skills.
- Ability to work under pressure in a fast-paced environment.

Work Environment & Schedule:

- Evening & Night shifts
- Quick-paced, high-energy environment with live entertainment and crowd management
- Location: Prominent night club in Goa

Salary & Benefits:

- Competitive salary based on experience
- Incentives and performance-based bonuses
- Staff meals and transportation (if applicable)
- Opportunity to grow within the nightlife and hospitality industry

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

- Food provided
- Provident Fund

Ability to commute/relocate:

- Siolim, Goa: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Experience:

- Front desk: 2 years (Required)
- Customer relationship management: 2 years (Required)
- Guest relations: 2 years (Required)
- Cold calling & Mail: 2 years (Required)

Language:

- English, Marathi, Konkani & Hindi (Required)

Location:

- Siolim, Goa (Required)

Shift availability:

- Day Shift (Required)
- Night Shift (Required)

Work Location: In person

📌 Front Desk Executive (India)
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