Telecaller / Customer Calling Executive (No Sales Targets)

Company: Fourth Line Ventures Pvt. Ltd. (Brand: Neopot – Premium Cast Iron Cookware)

Location: Noida, Uttar Pradesh (Work from Office)

Salary: ₹10,000 – ₹15,000 per month

Job Type: Full-time | Day Shift

Eligibility: Open to all candidates (Male / Female)

About Us

Neopot is a fast-growing D2C cookware brand selling premium cast iron, pure iron, and triply stainless steel cookware across our website (neopot.in), Amazon, Flipkart, and Myntra.

Role Overview

We are looking for a friendly, well-spoken Telecaller to handle customer calls. This is a no-target, no-pressure role — your job is to communicate with customers, not chase sales numbers.

Key Responsibilities

- Make outbound calls to customers for order confirmation, feedback, and follow-ups Answer inbound customer queries about products, orders,



and delivery status Coordinate with the operations team for order and dispatch updates Maintain call records and update customer details in Excel/CRM Share product information and guide customers politely

Requirements

- 12th pass or Graduate (any stream) Positive communication skills in Hindi; basic English preferred Polite, patient, and customer-friendly attitude Basic computer knowledge (Excel, WhatsApp, email) Freshers welcome; 0–2 years of experience

What We Offer

- Fixed salary — no sales targets or pressure Fixed day shift, office-based role Friendly work environment in a growing brand Learning exposure in e-commerce operations

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Tele Caller Executive (India)
🏢 Fourth Line Ventures
📍 India