Customer Support Engineer is one who is responsible for handling the equipment’s overall after sales services AMC, Repairing & Calibration, Installation Commissioning.
Responsibility Deliverable
1. Calibration of NDT Equipment’s
2. Installation & Commissioning
3. Reporting
4. Equipment repair
Tasks & Activities
Reporting
· Submit respective reports within the scheduled timeline to Team Leader
· Co-ordinate with the internal work teams such as Accounts, Admin etc.,
· Maintain documentation as required.
Calibration of NDT Equipment’s
· Perform instruments Calibration as per respective standard procedure within scheduled timeline.
· Maintaining records and documents as per NABL , ISO Standards.
Other activities
· Provide in office installation & commissioning of instruments & A.M.C. visit whenever required.
· Perform In house & onsite trouble shooting, service & repairs within the scheduled timeline whenever required.
· Perform inspection of material, accessories, spares and equipment on receipt