- Responding promptly to customer inquiries & Maintain valuable customer relationship by Acknowledging and resolving all walk in queries.
- To present the wide range of products displayed in our company and interact with them.
- To handle international customers From Video Shopping Features (Facetime, WhatsApp, Skype, Facebook)
- Engage with customers to educate them on Latest Fashion trends and provide options that suit their requirement most appropriately in order to increase sales leads.
- Ensure customer satisfaction and provide professional customer support & Demonstrate customer understanding to build trust and identify new relevant clients.
- Strong Follow-up required on all the assigned cases,
Other E-commerce activities & Administrative Task Completion
Other Requirements :
- Strong & Fluent English communication Skills
- Vehicle is compulsory because of Early/Late shift timings
- Employee will get Weekly off (As Saturday & Sunday will remain as working day)
Pay: ₹18,000.00 - ₹25,000.00 per month
Application Question(s):
- Are you comfortable with Evening Shift (4pm to 1am)
Experience:
- Customer support: 1 year (Required)
Language:
- English (Required)
Location:
- Surat, Gujarat (Surat) (Required)
Work Location: In person
📌 Customer Care Executive (India)
🏢 K S TRADING
📍 India
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