Job Information

Date Opened

07/03/2026

Job Type

Full time

Industry

Residential Facility

Work Experience

0-1 year

Salary

60 to 70K

City

Pallikaranai

State/Province

Tamil Nadu

Country

India

Zip/Postal Code

600100

Job Description

Hiring: Helpdesk Executive

Location: Pallikaranai

Experience: Minimum 1+ Years (Residential Apartment Experience Mandatory)

Salary: Based on Performance

Job Responsibilities

- Handle incoming calls, emails, and walk-in queries from residents/clients.

- Log complaints and service requests in the system.

- Coordinate with maintenance and technical teams for timely issue resolution.

- Track and follow up on open service requests until closure.

- Maintain accurate records and documentation.





- Ensure prompt and professional communication with residents/clients.

- Escalate unresolved issues to senior management when required.

Requirements

- Minimum 1+ years of experience in residential apartment helpdesk operations.

- Solid communication and customer service skills.

- Ability to coordinate with multiple teams and manage service requests efficiently.

- Basic computer knowledge and documentation skills.

- Proactive, organized, and able to work in a fast-paced environment.

Interested candidates can share their updated resume or contact us for further details.

📌 Helpdesk Executive- Residential Apartments (India)
🏢 Uniservice
📍 India