- Handle customer inquiries via phone, email, or in-person
- Provide accurate information about products or services
- Resolve customer complaints in a timely and skilled manner
- Process orders, returns, and customer requests
- Maintain records of customer interactions in the system
- Follow up with customers to ensure issue resolution and satisfaction
- Escalate complex issues to higher management when required
- Coordinate with internal departments (sales, logistics, service team)
- Build and maintain strong customer relationships
Job Type: Full-time
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
- Provident Fund
Education:
- Bachelor's (Preferred)
Experience:
- Sales: 2 years (Required)
Language:
- English (Required)
Work Location: In person
📌 Customer Service Representative (India)
🏢 Snark Power Private
📍 India
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