Job Title: E-commerce Manager vs Digital Marketing

Experience: 4–8 years preferred

We are looking for an experienced and performance-driven E-commerce Manager to lead our online business across both B2B and B2C channels. This role will be responsible for managing marketplaces, D2C platforms, and B2B e-commerce operations, driving revenue growth, optimizing digital presence, and ensuring a seamless customer experience across all touchpoints.

Key Responsibilities

E-commerce Strategy & Growth

* Develop and execute comprehensive e-commerce strategies for both B2C (direct consumers) and B2B (bulk buyers, distributors, institutions)

* Drive revenue growth across marketplaces, own website, and B2B portals

* Identify new online sales channels and partnership opportunities

Marketplace & Website Management

* Manage platforms such as Amazon, Flipkart, Tata1 MG, HealthKart etc. and company D2C website

* Oversee B2B ordering systems, bulk pricing structures, and client onboarding

* Optimize product listings, cataloging, pricing, and promotions

Digital Marketing & Performance

* Work closely with marketing teams to run performance campaigns (SEO, SEM, paid ads, email marketing)

* Plan and execute online promotions, campaigns, and product launches

* Improve conversion rates, and customer acquisition

Operations & Inventory Management

* Coordinate with supply chain for inventory planning across B2B and B2C channels

* Ensure timely order processing,



fulfillment, and returns management

* Monitor stock levels to avoid stock-outs or overstocking

Data Analysis & Reporting

* Track and analyze KPIs: sales, margins, conversion rate.

* Generate regular reports and insights to improve performance

* Monitor competitor activity and market trends

Customer & Client Experience

* Ensure a seamless customer journey for B2C users

* Manage relationships with B2B clients, ensuring smooth ordering and support

* Address customer feedback, queries, and complaints efficiently

Required Qualifications

* Master of Business Administration

* Experience in e-commerce management (preferably in FMCG / Nutraceutical / healthcare products)

* Hands-on experience with marketplaces.

* Experience handling both B2B and B2C online sales.

Required Skills

* Strong understanding of e-commerce ecosystems (marketplaces + D2C + B2B portals)

* Data-driven mindset with strong analytical abilities

* Knowledge of pricing strategies, promotions, and digital funnels

* Excellent communication and stakeholder management skills

* Experience in scaling D2C brands in Nutraceutical & hygiene category

* Understanding of compliance/regulations in Nutraceutical or hygiene products

please share your resume

[email protected]

Job Type: Full time

Pay: ₹12,285.37 - ₹64,148.70 per month

Work Location: In person

📌 E-Commerce Manager (India)
🏢 Empire industries
📍 India