02 Aug
|
Ghrig People Solutions
|
India
02 Aug
Ghrig People Solutions
India
Job Summary:
We are seeking a highly motivated and results-oriented Relationship Manager to join our dynamic team. The Relationship Manager will be responsible for building and nurturing strong, long-lasting relationships with a portfolio of clients, understanding their financial needs, and providing tailored solutions. This role requires a proactive individual with excellent communication skills, a deep understanding of financial products, and a commitment to delivering exceptional client service.
Key Responsibilities:
- Develop and maintain solid, trust-based relationships with an assigned portfolio of clients, acting as their primary point of contact.
- Proactively engage with clients to understand their financial goals, challenges, and evolving needs through regular meetings and communication.
- Identify opportunities to cross-sell and up-sell relevant financial products and services, including investments, lending, insurance, and wealth management solutions.
- Provide expert advice and guidance on various financial products, explaining complex information clearly and concisely.
- Conduct comprehensive financial reviews for clients,
analyzing their current financial situation and recommending appropriate strategies.
- Achieve individual and team sales targets and key performance indicators (KPIs) related to client acquisition, retention, and revenue generation.
- Resolve client inquiries, concerns, and issues efficiently and effectively, escalating complex matters to appropriate internal departments when necessary.
- Collaborate closely with internal specialists (e.g., product specialists, credit analysts, legal) to ensure seamless client service and integrated solutions.
- Stay abreast of market trends, economic conditions, and competitor offerings to provide informed advice and maintain a competitive edge.
- Ensure all client interactions and transactions comply with regulatory requirements and internal policies and procedures.
- Maintain accurate and up-to-date client records and activity logs within the CRM system.
- Prepare and present regular reports on client portfolio performance and sales activities.
📌 Relationship Manager (India)
🏢 Ghrig People Solutions
📍 India