Job Title: Desktop Support Engineer
Location: Panchkula (Immediate Joiner)
Experience: 3+ Years (Mandatory)
Shift: Night Shift

Job Summary

We are looking for a Desktop Support Engineer with 3+ years of hands-on experience in providing end-user technical support. The ideal candidate should have solid expertise in End-User Support, Linux Administration, and iOS/macOS Support, along with excellent troubleshooting and communication skills.

Key Skills (Mandatory)

- End-User Support
- Desktop Support (L1/L2)
- Linux Administration & Troubleshooting
- iOS/macOS Support (MacBooks, iPhones, iPads)
- Hardware & Software Troubleshooting
- Basic Network Troubleshooting (TCP/IP, DNS, DHCP, VPN)
- Active Directory & Microsoft 365
- Ticketing Tools (ServiceNow, Jira, etc.)
- Excellent Communication Skills

Responsibilities

- Provide technical support for desktops,



laptops, Linux systems, and iOS/macOS devices.
- Resolve hardware, software, and end-user issues within SLA timelines.
- Install, configure, and maintain operating systems and business applications.
- Troubleshoot basic network connectivity issues.
- Document and track incidents using ticketing tools.
- Collaborate with internal teams to ensure timely issue resolution.

Application Question(s):

- Current CTC
- Expected CTC
- Currently serving notice period(Yes/ No) and mention the last working day?
- How many years of experience in Linux and IOS?

Shift availability:

- Night Shift (Required)

Work Location: In person

📌 Desktop Support Engineer (India)
🏢 programming.com
📍 India