We are seeking a motivated and energetic Assistant Store Manager (ASM) to join our Business Development team at Wooden Street. The ASM will play a key role in supporting the Store Manager in daily store operations, achieving sales targets, delivering an exceptional customer experience, and leading a team of store associates. You’ll help ensure that the store runs efficiently while upholding the brand’s service and visual standards.
Key Responsibilities:
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Support in developing strategies to grow the customer base, increase footfall, and maximize store profitability
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Assist in training, mentoring, and motivating the sales team to achieve individual and team targets
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Ensure exceptional customer service to maintain high levels of customer satisfaction
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Handle store operations including inventory, compliance, and administrative tasks
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Maintain the store's visual standards and overall cleanliness
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Track buying patterns, customer needs, and sales trends to support business decisions
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Share innovative ideas to improve customer engagement and boost revenue
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Conduct regular performance reviews and recommend training plans for staff
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Address customer complaints and internal issues in a timely and professional manner
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Act as a role model for excellent customer service and professional conduct
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Take over Store Manager duties in their absence and support overall store management
Requirements
- Proven experience in retail operations, preferably as an Assistant Store Manager or Senior Sales Executive
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Strong leadership and people management skills
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Customer-first approach with the ability to handle escalations gracefully
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Good organizational and multitasking skills
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Solid verbal and written communication abilities
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Energetic, proactive, and results-oriented mindset
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Graduation in any stream preferred
Benefits
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Competitive salary with attractive incentives
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Training and mentorship from senior leaders in the retail industry
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Career growth opportunities within a fast-growing retail brand
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Supportive and collaborative team environment
📌 Assistant Manager - Store Sales (India)
🏢 The Wooden Street Furnitures
📍 India
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