We are looking for candidates with an automobile industry background who have excellent communication skills and experience in customer handling, service coordination, and appointment scheduling.

Position Details:

- Role: Calling Executive – PMS
- Department: PMS Vertical
- Location: Nagpur
- Employment Type: Full time
- Experience: 1–3 years
- Preferred Industry: Automobile Service/Workshop/Dealership
- Budget -15-20k

Key Responsibilities

- Handle inbound and outbound customer calls.
- Assist customers with service bookings and follow-ups.
- Explain PMS packages and service offerings.
- Coordinate with workshops and the operations team.
- Follow up with customers for appointment confirmation and feedback.
- Maintain accurate customer records in the CRM.

Required Skills

- Experience in the automobile service industry.
- Excellent verbal communication skills.
- Customer service and relationship management.
- Basic computer and CRM knowledge.
- Ability to handle customer queries and resolve issues professionally.

Work Location: In person

📌 Calling Executive (India)
🏢 Hoora Technologies
📍 India