- Make outbound calls to prospective customers and handle inbound sales inquiries.
- Understand customer needs and recommend suitable products or services.
- Achieve individual and team sales targets.
- Follow up on leads and convert them into sales opportunities.
- Build and maintain strong customer relationships.
- Handle customer objections and negotiate effectively to close sales.
- Maintain accurate records of customer interactions in the CRM system.
- Coordinate with the sales and customer support teams to ensure a smooth customer experience.
- Prepare daily, weekly, and monthly sales reports.
- Train, guide, and support junior telesales executives when required.
- Stay updated on product knowledge, market trends, and competitor activities.
- Ensure compliance with company policies and quality standards.
Required Qualifications:
- Bachelor's degree in Business, Marketing, or a related field (preferred).
- 2–9 years of experience in telesales, telemarketing, or inside sales.
- Proven track record of meeting or exceeding sales targets.
- Strong communication, negotiation, and persuasion skills.
- Proficiency in CRM software and Microsoft Office.
- Ability to work in a target-driven, fast-paced environment.
Pay: ₹20,000.00 - ₹45,000.00 per month
Benefits:
- Versatile schedule
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund