Our client is one of the Top Tier International Investment Bank and they are now expanding the Audio Visual Engineer providing support to the global market users.
- Responsible for identifying defective or failed equipment, working with vendors and AV integrators to repair and/or replace equipment
- Communicate with end users to assist with diagnosing and repairing audio and video issues remotely
- Perform routine testing and problem diagnosis for projectors, microphones, speakers, amplifiers and displays
- Perform preventative maintenance on AV equipment and conference room functionality to ensure conference rooms are functional and ready for use
- Good understanding of Cisco TelePresence and other audio visual related equipment
- Extensive use of business computer systems including Microsoft Office applications such as MS Word, Excel and Outlook
- Experience and have general understanding of Crestron, Extron and Audio Mixers
- Ability and willingness to learn new technologies
- Daily operational health checks on AV and integrated conference rooms
- Demonstrate an understanding of business risk and can identify where risks may occur and raise concern
- Identify issues and understand the escalation path
- Able to think logically and willing to provide workaround
- Able to communicate effectively with third party vendors to open tickets and for the quickest resolution
- Assist with client relationship management
- Shadow team on event operations and coordination with staff
- Assist with brainstorming and executing creative customization ideas for clients
- Conduct competitive research and make proposals on product and services
📌 AV Engineer (India)
🏢 ITCS Group
📍 India
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