- Prepare export shipping documentations such as B/L, invoices, packing list, permit and others related documents

- To liaise with customers, trucking, Hauler, carriers and CFS/port;

- To manage forwarding activities such as arrange pick-up for LCL and FCL

- Prepare and generate invoice and sending out to customers

- To scan documents into system and send pre alert

- To prepare export customs, AMS & ACI, AP (export) reports and others

- To update milestones as per global compliance and timely manner to meet Milestone Compliance KPI

- To update navigator and checklist

- To assist to verify and reconcile vendors invoices and others

- To raise PRF to pay vendor, if any

- To handle customer’s complaint and assist customer to resolve issues related to export activities

- To create job file,



raise PO and invoice billing according to the billing KPI

- Any other task that maybe assign from time to time by management.

Knowledge/ Work Experience

- More than 5 years’ experience in freight forwarding industry.

- Solid knowledge in ocean export CS and operation

- Export operation knowledge is a plus.

Key Behavioral Competencies

- Comprehensive English capabilities

- Agile, positive and proactive

- Excellent analytical and communication skills

Education/Technical Skills

University graduate with major in Supply Chain Management/Familiar with Microsoft Office

📌 (MAA) Customer service Ocean Export (India)
🏢 Morrison Express
📍 India