Client Servicing- Senior Manager

About Techmagnate-

Techmagnate ( https://www.techmagnate.com/ ) is a leading Digital Marketing Agency
basedinNew Delhi, India and we are expanding! We are looking for RoI-driven digital marketing
experts to #BeAMagnate.

Our core competencies are digital marketing & technology solutions. We help you to outline,
evolve and employ proficient, best priced and top-notch Digital Marketing Services, including
Search Engine Optimization, Pay Per Click, App & Mobile Marketing, Reputation Management,
Social Media, Content Marketing and more related services to empower your business.

We have a strong, hustling and enthusiastic team of 250+ young digital marketing professionals
who have delivered fantastic results for top-notch clients in industries like BFSI,B2B,
Healthcare, IGaming, Education and Ecommerce.

Our 9 Core Values are more than just words, they're a way of life. We know that Company with
a strong culture & a higher purpose perform better in the long run.

Do you relate to our values?

❖ Digital Excellence
❖ Trusted Partnerships
❖ We've got each other's back
❖ We see things end to end
❖ Think big, be bold
❖ Keep learning, keep unlearning
❖ Abundant positivity
❖ Open mind open door
❖ Customer Growth

Responsibilities:

❖ Building and maintaining relationships with clients and guiding teams towards the

achievement of client objectives
❖ Aware and in pursuit of opportunities for account growth with existing clients
❖ Build teams, think strategically and develop successful client-agency relationships




❖ Establish rapport and maintain long-term relationships with client and internal teams
❖ Implement Internet Marketing best practices that result in customer acquisition, retention

and growth
❖ Supervise Operations of Multiple Projects
❖ Responsible for all client communications, conflict resolution, and compliance on client

deliverable

❖ Work collaboratively with the planning and creative teams to develop and execute digital
strategies to create effective digital strategies

❖ Provides regular two-way communication between the client and team, to provide strong
team representation and set proper client expectations

❖ Manage program execution and financial performance while ensuring that overall
strategy is sound and on point

❖ Ensure tactical alignment with stated goals, objectives and strategy
❖ Prioritize & set expectations on key deliverables
❖ Effectively manage projects to deliver on Cost, Quality, and Timing targets
❖ Compile and analyze search data and metrics and make decisions regarding campaign

direction
❖ The incumbent should have the ability to compile and analyze search data and metrics

and make decisions regarding campaign direction




❖ He should be able to perform click through rate, conversion, spend and creative analysis

to identify growth/optimization opportunities
❖ Maintain schedule performance index and cost performance index
❖ Analyzing social media insights to guide future social media campaigns
❖ Monitor and evaluate search results and search performance across the major search

channels in order to improve rankings
❖ Oversee On Page and Off Page Planning, Scheduling and Implementation

Team Management

❖ Should have the ability to effectively and efficiently manage a large team
❖ Ensure minimal attrition
❖ Conduct regular meetings and ensure seamless execution
❖ Provide thorough training to the team members; mentor and guide them on regular basis
❖ Create robust back-ups within the department

Desired Candidate Profile

❖ Deep Knowledge of ON Page & OFF Page activities, SEO, search engine optimization

and factors that influence high rankings in Google
❖ Strong awareness of Google Algorithm Updates
❖ Ability to specify technical changes to technical/development teams
❖ Expertise with Excel Reporting (Filters, Vlookup, Calculation Formulas, Pivot, Graph,

Chart)
❖ Well Versed with web analytics and presentation tools
❖ Knowledge of Tech Tools: Firebug, Webmaster, Hoot-suite, Yoono, Google Page Speed,

GTMetrix, Alexa, Google Keyword Planner
❖ Excellent written and oral communication skills

Experience:

❖ 8-10 years of experience . Agency experience desired.

📌 Senior Manager (India)
🏢 TECHMAGNATE
📍 India