Sr Engineer (Support & Operations) (India)

Sr Engineer (Support & Operations) (India)

02 Aug
|
HCLTech
|
India

02 Aug

HCLTech

India

Noida, Uttar Pradesh
Job Summary
To write, test, and deploy high-quality, maintainable code in accordance with time| quality and cost standards.
Key Responsibilities

MDM Platform Administration

Manage and support Mobile Device Management platforms such as Microsoft Intune , Workspace ONE, Ivanti, or SOTI.
Configure and maintain device enrollment policies, compliance policies, and configuration profiles.
Administer mobile device lifecycle activities, including provisioning, onboarding, support, and retirement. [MDM Lifecy...MS Intune | PDF] , [Complete M...ith Intune | PDF]

Device Management & Support

Support iOS, Android, Windows, macOS, and enterprise rugged devices.
Manage device enrollment, application deployment, updates, and policy enforcement.
Troubleshoot device configuration, synchronization, and compliance issues. [Opportunit...if you hav | Viva Engage] , [Introducti...o MEM M365 | Word]

Security & Compliance

Implement Conditional Access, encryption, certificate-based authentication, and device security policies.
Ensure devices comply with corporate security standards and regulatory requirements.
Manage mobile security controls and integration with Microsoft Defender and Azure AD. [Complete M...ith Intune | PDF] , [ New Kno...ssential f | Viva Engage]

Application Management

Deploy and manage mobile applications through enterprise app stores.
Configure app protection policies and mobile application management (MAM).
Support application updates, troubleshooting, and lifecycle management. [MDM vs MAM...t Strategy | PDF] ,



[Introducti...o MEM M365 | Word]

Automation & Continuous Improvement

Develop automation scripts using PowerShell and related tools.
Identify opportunities to improve device deployment and management processes.
Participate in MDM migration, transformation, and modernization projects. [Opportunit...if you hav | Viva Engage] , [HCLTech Di...y Reckoner | PDF]

Required Skills

Robust experience with Microsoft Intune .
Knowledge of Azure AD / Entra ID, Conditional Access, Autopilot, and Endpoint Management.
Experience managing iOS, Android, Windows, and macOS devices.
Understanding of PKI, SCEP, Certificate Management, and Mobile Security.
PowerShell scripting and automation skills.
Knowledge of Apple Business Manager (ABM) and Google Enterprise Management. [Opportunit...if you hav | Viva Engage] , [WWCT MOM -...02-07-2026 | Word]

Experience

3–8 years of experience in Mobile Device Management or Endpoint Management.
Hands-on experience with Microsoft Intune and enterprise mobility platforms.
Experience supporting global enterprise environments.

Key Performance Indicators (KPIs)

Device compliance percentage
Enrollment success rate
SLA adherence
Incident resolution time
Security audit compliance
Device lifecycle management accuracy

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📌 Sr Engineer (Support & Operations) (India)
🏢 HCLTech
📍 India

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