Indian Industries and Rural Development Foundation
|
India
02 Aug
Indian Industries and Rural Development Foundation
India
Job Opening: Voice Process Coordinator – Government Project
We are hiring candidates for a Voice Process Coordinator role for a government project.
Responsibilities:
- Handle inbound and outbound calls professionally.
- Coordinate with beneficiaries, stakeholders, and government officials as required.
- Provide information and support regarding project-related activities.
- Maintain accurate call records and update reports.
- Follow communication guidelines and escalation procedures.
Requirements:
- Positive communication skills in English and the local language.
- Basic computer knowledge and data entry skills.
- Ability to interact professionally with the public and officials.
- Prior experience in voice process, customer support, or coordination roles is an advantage.