· To attend the doctor’s prescription at the sales counter and advise the dosage of medicines to the patients
· Dispense drugs pursuant to a prescription issued by the doctor. In case the prescribed medicines not available, arrange the same from the in-house pharmacies for the honor of 100% prescription. Substitution of medicines is to be consulted with the doctor
· Cross-check the issuing medicines with bill with regard to patient name, items name, quantity, expiry and acknowledge the bill
Customer Service
· To counsel the patients /customers on health, reaction of medicines
· To maintain good relations with customers/doctors
· To maintain free home delivery register and follow-up the medicines deliveries to the customers in time
· Handle all the inbound calls primarily focusing on drug information, patient counselling/education and free home delivery orders. In addition, handle patient queries and issues with respect to drug therapy and drug information
· Handle cash in billing counter as and when required
Cold Chain Management
· Storing the drugs under proper conditions of refrigeration and security
Inventory Management & Sales
· To enter stocks in computer and take printout of receipt from stores(RS) for cross-checking with items issues list from stores
· To maintain record for no stock items and follow-up the same
· Ensure that 100% physical stock is tallied according to category (Tablets, Syrups, Injections, Fluids, Ointments, Liquids, Capsules, Powders, Drops, Surgical, and Miscellaneous) twice a week. Daily rack wise verification of fast moving items
· Ensure shift hand-over and take-over is given before leaving the work area
· Focus on sales and strive to attain the target of the pharmacy
· Check quantity, MRP, batch number and date of expiry of the received items
· Bill management
· Perform any other job assigned by the in-charge as per exigencies of work
Compensation & Benefits
· This job is on company rolls offering competitive pay, benefits and attractive incentives.
NOTE: Eligibility for candidates with D. Pharm / B.Pharmacy / M.Pharmacy qualification with valid PCI License ONLY.
Qualification
D. Pharm / B.Pharmacy / M.Pharmacy registered with the PCI ONLY