Front Office Executive (Receptionist) (India)

Front Office Executive (Receptionist) (India)

02 Aug
|
The Hosteller
|
India

02 Aug

The Hosteller

India

Job Role: Front Office Executive

Department: Front Office / Operations

Experience: 1–2 years

Location: Multiple locations

About the Organization We believe exceptional hospitality begins at the front desk. Our teams are empowered to take ownership, deliver service excellence, and build long-lasting guest relationships in a fast-paced and people-driven environment.

Role Overview The Front Office Executive oversees daily front office activities, ensures service quality, and supports the front office team in delivering consistent guest experiences. Responsibilities • Manage daily front office operations and guest handling • Ensure smooth check-in/check-out and reservation processes • Address guest concerns and ensure timely resolution • Train and guide Front Office Associates • Coordinate with housekeeping, F&B;, and maintenance teams • Monitor service quality and guest satisfaction scores • Prepare daily reports and maintain shift handovers • Ensure SOPs and brand standards are followed





Qualifications • 1–2 years of front office experience in hospitality • Strong communication and interpersonal skills • Hands-on experience with PMS and billing systems • Ability to handle pressure and multitask • Leadership mindset with attention to detail Requirements: • Degree in Hotel Management or Hospitality • Some experience in hotel operations • Strong leadership, financial, and communication skills

Benefits: • Free Accommodation + Food • PF & Medical Insurance • Retention Bonus of ₹ 10,500 after completion of 1 year • Attractive salary with career growth opportunities

Job Types: Full time, Permanent

Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits:

- Flexible schedule
- Food provided
- Health insurance
- Leave encashment
- Life insurance
- Provident Fund

Application Question(s):

- What is your Current CTC?
- What are your Expected CTC?
- What is your Notice Period?

Education:

- Diploma (Required)

Experience:

- Hotel management: 1 year (Required)

Work Location: In person

📌 Front Office Executive (Receptionist) (India)
🏢 The Hosteller
📍 India

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