We are looking for a highly skilled ServiceNow Senior Software Engineer with 6–9 years of hands-on experience in ServiceNow platform development. The ideal candidate should have expertise in ServiceNow scripting, integrations, ITSM modules, Service Portal development, and enterprise platform customization across multiple full lifecycle implementations.
Key Responsibilities
Develop and customize ServiceNow applications and platform components.
Configure and maintain:
Business Rules
Script Includes
Client Scripts
UI Policies
UI Actions
Scheduled Jobs
Develop workflows using Flow Designer and Workflow Editor.
Build and maintain REST and SOAP integrations using IntegrationHub and MID Server.
Customize ITSM modules including:
Incident
Problem
Change
Request
Knowledge
CMDB
Service Catalog
Develop and enhance Service Portal using AngularJS, Bootstrap, HTML5, CSS3, and JavaScript.
Work with UI Builder and Next Experience framework.
Configure CMDB, Discovery, CI Class Manager, and Service Mapping.
Implement enterprise security using ACLs, roles, domain separation, and data policies.
Participate in Agile/Scrum ceremonies and collaborate with cross-functional teams.
Manage source control and deployments using Git-based repositories and CI/CD pipelines.
Troubleshoot platform issues and optimize application performance.
Prepare technical documentation and support production deployments.
Required Skills
6–9 years of ServiceNow platform development experience.
Strong expertise in:
JavaScript
Glide APIs
Business Rules
Script Includes
Client Scripts
UI Policies
UI Actions
Scheduled Jobs
Hands-on experience with:
Flow Designer
Workflow Editor
IntegrationHub
REST APIs
SOAP Web Services
MID Server
Robust knowledge of ITSM modules:
Incident
Problem
Change
Request
Knowledge
CMDB
Service Catalog
Experience with Service Portal development using:
AngularJS
Bootstrap
HTML5
CSS3
Exposure to UI Builder and Next Experience.
Good understanding of:
CMDB
Discovery
CI Class Manager
Service Mapping
Experience implementing:
ACLs
Roles
Domain Separation
Data Policies
Experience with Agile/Scrum methodology.
Hands-on experience with Git and CI/CD pipelines.
Mandatory Certification
ServiceNow Certified Application Developer (CAD)
Preferred Skills
Experience working on enterprise-scale ServiceNow implementations.
Exposure to DevOps practices and automated deployments.
Strong analytical, troubleshooting, and communication skills.
Ability to collaborate effectively with business stakeholders and technical teams.
Pay: ₹80,000.00 - ₹150,000.00 per month
Experience:
- ServiceNow Senior Software Engineer: 6 years (Required)
Work Location: Remote
📌 ServiceNow Sr. Software Engineer (India)
🏢 Tech Next
📍 India
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