We are looking for a proactive and customer-focused Customer Relations Executive to manage customer enquiries, respond to leads, and convert enquiries into confirmed appointments. The ideal candidate should have excellent communication skills and strong follow-up abilities.

Key Responsibilities

* Handle customer enquiries via phone calls, WhatsApp

* Respond to enquiries promptly and professionally.

* Explain services, packages, pricing, and offers.

* Schedule consultations and appointments.

* Follow up with prospective customers to maximize booking conversions.

* Maintain accurate records of enquiries, follow-ups, and confirmed appointments.

* Coordinate with the team to ensure seamless customer service.

* Build strong customer relationships and deliver an excellent client experience.

Requirements





* Minimum 2 years of experience in Customer Relations, Sales, Telecalling, Front Office, or Customer Support.

* Strong sales, persuasion, and follow-up skills.

* Good knowledge of WhatsApp Business, Google Sheets, and MS Office.

* Own a smartphone or laptop with a reliable internet connection.

* Self-motivated and target-oriented.

Work Schedule

* Work From Home

* Flexible working hours (evening and weekend availability preferred).

Compensation

* Fixed monthly salary

* Attractive performance incentives

Pay: ₹8,000.00 - ₹10,000.00 per month

Advantages:

- Flexible schedule
- Work from home

Work Location: Remote

📌 Customer Relation Executive (India)
🏢 CarfeNest
📍 India