Job Title: Real Estate Telecaller / CRM

Job Summary

We are looking for an enthusiastic and confident Real Estate Telecaller who can connect with potential property buyers, understand their requirements, maintain strong customer relationships, and manage leads efficiently. The ideal candidate should have positive communication skills, be comfortable making outbound calls, and maintain accurate records of every interaction.

Key Responsibilities

- Make 50–60 outbound calls every day to prospective property buyers.

- Understand customer requirements such as budget, preferred location, property type, and purchase timeline.

- Qualify leads and identify genuine buyers.

- Categorize leads into:

- Hot Leads (Ready to Buy)

- Warm Leads (Interested)

- Cold Leads (Future Prospects)

- Fake/Invalid Leads

- No Response / Follow-up Required

- Maintain and regularly update the lead database with complete call notes.

- Schedule follow-up calls and ensure timely communication with interested customers.

- Build and maintain positive relationships with prospective buyers through professional communication.

- Coordinate with the sales team and share qualified leads for site visits and further discussions.

- Maintain proper records of customer interactions, follow-ups, and lead status.





- Ensure no lead is missed by following the defined follow-up process.

- Achieve daily and monthly calling and lead qualification targets.

- Provide customer feedback and market insights to help improve marketing campaigns.

Required Skills

- Good verbal communication skills in Gujarati and Hindi (English is an added advantage).

- Strong customer relationship management skills.

- Ability to understand customer requirements and handle objections professionally.

- Good organizational and documentation skills.

- Basic computer knowledge (Excel, Google Sheets, CRM software, etc.).

- Ability to multitask and manage multiple customer conversations efficiently.

- Positive attitude, patience, and a customer-first approach.

Preferred Qualification

- Any Graduate (Preferred but not mandatory).

- Fresher or candidates with experience in Tele calling, Customer Support, Sales, or Real Estate are welcome to apply.

Performance Expectations

- 50–60 quality calls per day.

- Accurate lead classification and documentation.

- Timely follow-up with prospective buyers.

- High-quality customer interactions and relationship management.

- Consistent contribution of qualified leads to the sales team.

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Telecaller/ CRM (India)
🏢 sanelite workspace
📍 India