Role Name: Senior Legal Associate

At Kapture CX, we are looking for a Senior Legal Associate in our Legal team.

Who are we?

Kapture CX is a leading SaaS platform that helps enterprises automate and elevate customer experience through intelligent, AI-powered solutions. We partner with enterprises across industries to bring scalable automation and insight-driven efficiencies to their CX operations. Over a thousand clients across 18 countries have used Kapture's products to enhance their customer experience, including Unilever, Reliance, Coca-Cola, Bigbasket, Meesho, Airtel Payments Bank and Cathay Pacific. Kapture delivers industry-specific solutions powered by AI, tailored workflows, and seamless automation.

Kapture CX is headquartered in Bangalore and we have offices in Mumbai and Delhi/NCR in India, in addition to offices in the USA, UAE, Singapore, Philippines and Indonesia.

What is this role all about?

As a Senior Legal Associate, you'll be a key driver of Kapture CX's legal and compliance strength — owning high-impact commercial contracts, enterprise negotiations, and compliance initiatives while working closely with leadership and business teams in a fast-scaling SaaS environment.

Sounds interesting?

Here's a more detailed description of what you will do in this role:

- You will draft, review, negotiate, and manage commercial agreements including SaaS contracts, NDAs, DPAs, vendor agreements, and partner contracts
- You will independently handle complex contractual discussions around limitation of liability, indemnity, compliance, privacy,



and risk mitigation clauses
- You will partner closely with business, finance, HR, sales, and leadership teams to provide practical legal guidance that enables business growth
- You will coordinate with external legal counsel and lead sensitive legal conversations with maturity and composure
- You will drive improvements to legal processes, compliance frameworks, information security policies, and governance practices across the organization

This is a Bangalore-based role. We work five days a week from the office, as we believe in-person interactions fuel innovation and agility.

What does success look like in this role?

You consistently drive faster, stronger contract closures while balancing legal risk and business agility — becoming a trusted advisor to both internal teams and enterprise customers.

What would make you a good fit for this role?

Here are the basic requirements:

- You have 5–7 years of experience in legal contracting, commercial legal operations, or corporate legal functions
- You have solid prior exposure to SaaS, technology, or product-based organizations




- You are comfortable handling enterprise customer negotiations and complex contractual discussions independently, with minimal oversight
- You possess strong communication and stakeholder management skills, including experience engaging senior leadership

What are the most critical skills for this role?

- You have robust expertise in commercial contracting, DPAs, and compliance-related legal frameworks
- You are skilled at negotiating contractual terms while balancing business and legal priorities
- You can confidently manage external counsel and senior stakeholder discussions independently
- You have a structured, detail-oriented approach to legal documentation and risk assessment

You will have an advantage if you:

- You have prior experience working in a high-growth SaaS or AI-led organization
- You have exposure to information security, privacy, or HR-related legal matters
- You have experience building scalable legal templates and contracting processes, or mentoring junior legal team members
- You can work effectively in fast-paced environments with evolving business priorities

Why should you be interested?

Here's what you will gain from this role:

- Opportunity to own complex enterprise legal matters in a rapidly scaling SaaS company
- High ownership and visibility while working closely with leadership teams
- Exposure to global enterprise customers and strategic commercial negotiations
- A chance to shape scalable legal and compliance practices in an AI-first organization

Does this sound like you?

Click the Apply button to let us know!

📌 Senior Legal Associate (India)
🏢 Kapture CX
📍 India