- Supporting end user on Desktop related issues.
- MS Outlook related troubleshooting.
- Computer performance troubleshooting.
- Printers’ installation and management.
- Applications troubleshooting.
- Bit-Locker drive encryption setup.
- Configure Laptop/Desktop for recent joiner user.
- Troubleshooting of BSOD error.
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Knowledge of Operating Systems like Windows10/11.
- Knowledge of desktop Assemble and Disassemble.
- Knowledge of printer installation.
- Performing troubleshooting of hardware’s like desktop & Laptop & Printer.
- Knowledge of different types of software installation.
- Knowledge of Outlook configuration and managed.
- Knowledge of Active Directory.
- Knowledge of DHCP server.
- Knowledge of DNS server
📌 Remote Support Engineer (India)
🏢 Sysnet Global Technologies
📍 India
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