Job Description
» Calling our existing/potential clients.
» Briefing them about our organization and services.
» Setting up teleconference/meeting for our senior managers.
» Maintaining a database of all clients.
» Follow up by email or telephone as required.
» Member Service:
Greet/ bid farewell to every member, potential member and guest who visits the club
Serve waiting members and guests as quickly as possible. Give a clear and friendly response to any questions asked
Answer the telephone within three rings in the correct manner and give a explicit and friendly response to all queries
Always use names when speaking with members
Provide quality member service through front desk and all aspects of the club




Take ownership of any feedback/ complaints received by listening and responding according to the complaints policy
Identify and exceed member needs Cashing up and reconciling daily takings at end of shift
Stock control/check of retail products and merchandise
Receiving and checking delivered goods

Desired Candidate Profile Excellent command in English.
Good knowledge of MS office specially excel. Must have and organized way of working.. Should be capable of communicating effectively over telephone.

Experience
1-3 years experience

Location
Bangalore, Mangalore

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