- Processing of Data Disclosure requests received from law enforcement agencies (LEA) in a time bound manner as prescribed by DoT.
- Provisioning of lawful interception (LI) requests as prescribed in the LI SOP issued by DoT.
- Resolve all technical and non-technical issues faced by law enforcement agencies with respect to LI and Data Disclosures.
- Be the sole interface between VIL and LEA’s in matters concerning LI & Data Disclosure.
- Have a close working relationship with LEAs to better understand their emergent requirements on account of technological advancements.
- Prepare reports for LI / Data Disclosure and maintain / destruct statutory records prescribed by DoT for Nodal Operations.
- To strictly enforce privacy and confidentiality in LI and Data Disclosure operations.
- Represent the company only in Court cases for the purpose of evidencing disclosure related data.
- This position will support the Cluster head/ circle regulatory & Nodal head in ensuring that LEA’s receive their inputs in a timely manner in addition to preparation and collation of monthly reports.
- Maintain high level of confidentiality / secrecy in process and documentation received from Govt. Agencies and provide 24X7 support.
Key Result Areas/Accountabilities
- Facilitate Lawful Interception as per process laid down in LI SOP.
- Providing CDR / SDR Data as per TAT provided by DoT.
- Provide location information and other support 24X7 within reasonable timelines.
- Carry out fortnightly reconciliation for LI order with LEAs.
- Maintain confidentiality
- Preparation of MIS for internal and external submission.
Core Competencies, Knowledge, Experience
- Ability to handle large volumes of LEA requests on e-mails.
- Conversant with MS Office (Word, Excel and Outlook)
- Conversant with DoT LI SOP, security conditions of license and other instructions issued by DoT from time to time.
- Understand working of computer networks, software applications and databases.
- Valuable communication skills
Must have technical/ professional qualifications
- Graduate
📌 Manager - Nodal Operations (India)
🏢 Vodafone Idea
📍 India
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