Role Summary We are seeking a Guest Relations Executive GRE with one of our clients to deliver warm memorable experiences for guests The role involves welcoming guests managing inquiries coordinating with departments and ensuring smooth service flow while upholding our hospitality standards - Guest Relations Executive Property Location Agonda Goa Department Front Office Guest Relations Reporting To Front Office Supervisor Key Responsibilities Welcome and assist guests ensuring a positive first impression Support check-in check-out processes and manage reservations Handle guest queries requests and concerns professionally Coordinate with housekeeping kitchen and other departments for guest needs Maintain guest records and personalize services based on preferences Escort guests to rooms and explain villa facilities services Manage guest communication via phone WhatsApp email and in person Ensure lobby and guest areas remain clean and guest-ready Upsell villa services activities and special offers Record guest feedback and share with management Requirements 1-2 years of guest relations front office experience villa resort or hotel Strong communication and interpersonal skills Skilled grooming and guest-facing personality Ability to multitask and handle guest issues calmly Proficiency in MS Office and hospitality software preferred Flexibility to work shifts weekends and holidays Qualification Graduate in Hospitality Hotel Management or related field preferred Job Types Full-time Permanent Pay 20 000 00 - 30 000 00 per month Application Question s What is your total experience as a Guest Relation What is your current last salary What is your salary expectations How soon you can join the team Work Location In person