As a Customer Success Trainee Associate at Lumel you will be On-boarding and train new customers Build strengthen customer relationships Handling customer requests and complaints through email and calls if required Address resolve and record any customer issues that arise pertaining to business growth and general account satisfaction Have a comprehensive knowledge of the product to answer all customer related inquires Demonstrate the value of product to our customers by providing amazing customer support Develop and maintain customer-success strategies and best practices as well as customer-support content Provide insights to the product team to improve our developing platform Effectively communicate with internal and external teams for better understanding of customer requirements Requirements BE IT CSE 0-2 years of experience Proven ability to build relationships with customers Strong time-management and organizational skills Robust skills in verbal and written communications strategic planning and project management Analytical and process-oriented mindset Ability to work effectively across multiple departments in a deadline-driven environment Active team player self-starter and multitasker who can quickly adjust priorities Database knowledge and Handsons would be added advantage

📌 Customer Success Trainee/associate (Tamil Nadu)
🏢 Lumel
📍 Tamil Nadu