Key Responsibilities Supervise and support day-to-day team operations ensuring smooth workflow and task completion Monitor SLAs allocate daily tasks track productivity and maintain operational timelines Ensure deliverables are completed accurately and on time Facilitate effective communication between onsite and offshore teams Support and resolve operational queries efficiently Identify opportunities for process improvements and implement best practices Conduct regular team meetings address concerns and support team performance initiatives Collaborate with cross-functional teams to ensure adherence to operational protocols Demonstrate accountability ownership and leadership in operations Requirements Bachelor s degree No backlogs 7-10 years in home health operations healthcare or similar environment prior team leadership experience preferred Robust English communication and interpersonal skills Candidates located in or near Trivandrum preferred Shift Willingness to work night shifts 10 30 PM - 7 30 AM from our office at Elippode Trivandrum Job Type Full-time Pay 30 000 00 - 50 000 00 per month Benefits Provident Fund Application Question s Are you located in Trivandrum or nearby districts This is an onsite role that requires you to work from our office Do you have any experience in US Healthcare back end process If yes how many years Have you been in a team lead or supervisory role If yes how many years We must fill this role urgently How soon are you available to join if selected Are you willing to work in night shifts 10 30PM to 7 30AM from our office at Elippode Trivandrum Education Bachelor s Required Language English Required Work Location In person

📌 Team Lead (us Healthcare Operations) - Trivandrum (Kerala)
🏢 Ecorgy Solutions Private
📍 Kerala