TWS Technical Lead - Workload Automation with 8-10 years is responsible for leading and evolving global TWS administration and scheduling operations This role ensures high availability operational excellence and alignment with business objectives across enterprise scheduling platforms The position requires deep technical expertise in TWS administration strong leadership in multi-vendor environments and a continuous improvement mindset Key Responsibilities Strategic Technical Leadership - Lead and evolve TWS administration and scheduling operations across global teams - Act as the technical authority for TWS architecture standards and best practices - Represent workload automation in leadership forums and strategic planning sessions - Mentor team members and promote a culture of continuous improvement and first-time-fix resolution Technical Expertise - Architect administer and optimize job scheduling frameworks using TWS - Perform platform upgrades patches and migrations - Drive automation of operational administrative and monitoring tasks using scripting - Support and enhance cloud-native and hybrid scheduling solutions AWS Azure - Troubleshoot complex scheduling issues and provide expert-level root cause analysis Operational Excellence - Lead incident problem and change management activities with a focus on stability and resilience - Develop and maintain operational playbooks service catalogs and automation standards - Ensure SLA adherence service integrity and platform compliance - Apply security patches and remediation to address vulnerabilities and audit requirements Collaboration Stakeholder Management - Partner with engineering application and business stakeholders to align scheduling strategies with business goals - Collaborate with portfolio leads and senior leadership on roadmap planning and capacity management - Coordinate with vendors and cross-functional teams in a matrixed environment Team Leadership - Lead mentor and develop a high-performing TWS administration team - Promote knowledge sharing documentation standards and operational best practices - Participate in on-call rotations and incident bridge calls as required Qualifications Skills Education - Bachelor s degree in Information Technology or equivalent professional experience Technical Skills - Strong expertise in TWS HWA versions 9 x and 10 x including DWC administration and scheduling - Advanced scripting skills PowerShell Python UNIX shell Perl preferred - Experience with cloud and hybrid environments AWS Azure - Strong understanding of enterprise job scheduling automation frameworks and monitoring Leadership Soft Skills - Proven leadership experience in matrixed multi-vendor environments - Excellent communication stakeholder management and escalation handling skills - Solid analytical and problem-solving abilities Preferred Experience - Experience implementing and operating TWS in cloud or hybrid environments - Designing dashboards and reports for scheduling and application metrics - Driving automation and operational efficiency initiatives Additional Requirements - Ability to work in shifts and participate in incident calls for prompt resolution - Strong documentation skills for operational procedures and best practices About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years We are a U S based financial planning company headquartered in Minneapolis with a global presence The firm s focus areas include Asset Management and Advice Retirement Planning and Insurance Protection Be part of an inclusive collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work You ll also have plenty of opportunities to make your mark at the office and a difference in your community So if you re talented driven and want to work for a strong ethical company that cares take the next step and create a career at Ameriprise India LLP Ameriprise India LLP is an equal opportunity employer We consider all qualified applicants without regard to race color religion sex genetic information age sexual orientation gender identity disability veteran status marital status family status or any other basis prohibited by law Full-Time Part-Time Full time Timings 2 00p-10 30p India Business Unit AWMPO AWMP S President s Office Job Family Group Technology