Support Analyst - Ody.c (Karnataka)

Support Analyst - Ody.c (Karnataka)

02 Aug
|
ALSTOM
|
Karnataka

02 Aug

ALSTOM

Karnataka

Req ID 491361 Leading societies to a low carbon future Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation Our product portfolio ranges from high-speed trains metros monorail and trams to integrated systems customised services infrastructure signalling and digital mobility solutions Joining us means joining a caring responsible and innovative company where more than 70 000 people lead the way to greener and smarter mobility worldwide Analyst - Ody C Process Tools About Alstom in India Alstom has established a strong presence in India Currently the company is executing metro projects in several Indian cities including Chennai Kochi and Lucknow where it is supplying Rolling Stock manufactured out its state of the art facility at SriCity in Andhra Pradesh In the Mainline space Alstom is executing Signaling Power Supply Systems for the 343 Km section on World Bank funded Eastern Dedicated Freight Corridor Phase 1 in the construction of the new electric locomotive factory for manufacturing and supply of 800 units of 12000HP locomotives is also complete at Madhepura Bihar while the depot at Saharanpur Uttar Pradesh is ready to commence operation Alstom has set up an Engineering Centre of Excellence in Bengaluru and this coupled with a strong manufacturing base as well as localized supply chains is uniquely positioned to serve customers across the globe Today Alstom in India employs close to 3600 people and in line with Government of India s Make in India policy initiative Alstom has been investing heavily in the country in producing world class rolling stock components design research and development to not only serve the domestic market but also rest of the world www alstom com India PM2020 is an ambitious transformation program to redefine Bids Projects management landscape processes organization people skills tools and data to make ALSTOM more fluid agile and project results oriented The main objective is to define new Bids and Projects processes addressing new way of working delivering new financial outputs with business values Thus needs to conduct a Change Management in relation with support function Finance and all metiers contributing to Project execution The project is organized in 4 main pillars New Bid and Project Management Process definition New Bids Project Governance PMO Tools Roadmap deployment Deployment of the program within regional organization change Management and Training In this context TPP Tender Projects Performance has been setting up a new PM2020 team to realize this transformation across global Alstom organization The role of Ody C Support team member within the frame of PMO Tools Roadmap deployment is to support users and to perform the functional administration of the new Tool In this position the job holder will have the following responsibilities For Deployment one-off To contribute to Ody C deployment starting April 2021 To support projects and tenders KUs in preparing for data migration To support projects and tenders KUs in controlling data migrated To support KUs and Users in their post-live management For Functional administration To administrate OdyC master data To perform tests before each release migration To update administration documentation procedure To propose continuous improvement of tool processes functionalities OdyC Support for users To perform first level of support tickets in liaison with editor IT teams To write new specifications for new requests once approved to update support material and community list of KU shared mailbox support TEAMS For Change management training To deliver access to new users Metiers functions sites KU users To deliver trainings on Ody C WoW processes functionalities to update training material slides exercise Main required experience Advanced University Degree in engineering and or Finance and or Information technology Strong appetite to work in tool functional administration Fluent in English other language appreciates Finance knowledge project controlling is a plus Experience as support team is appreciated Competencies Skills Good communication skills Continuous improvement mind-set Solid analytic skills Has good organisation skills Problem solving and root cause identification skills Alstom is the leading company in the mobility sector solving the most compelling challenges for tomorrow s mobility That s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility making it smarter and more sustainable Day after day we are building an agile inclusive and responsible culture where a diverse group of people are offered opportunities to learn grow and advance in their careers with options across functions and geographic locations Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose Equal opportunity statement Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential and individual differences are valued and respected All qualified applicants are considered for employment without regard to race colour religion gender sexual orientation gender identity age national origin disability status or any other characteristic protected by local law Job Type Experienced Job Segment Help Desk Information Technology R D Change Management Facilities Technology Research Management Operations

📌 Support Analyst - Ody.c (Karnataka)
🏢 ALSTOM
📍 Karnataka

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