JOB DESCRIPTION

## Key Responsibilities

* Reception Management: Welcoming guests and clients warmly.

* Telecalling: Handling inbound and outbound calls.

* Customer Handling: Managing and assisting walk-in clients.

* CRM Operation: Accessing and updating the Dealer CRM.

* Lead Generation: Calling prospects to pitch services.

* Inquiry Handling : Resolving client queries promptly.

* Financial Administration: Preparing quotations and processing invoicing.

* Data Management: Updating daily call logs in Excel.

* Coordination: Routing calls to proper departments.

* Office Administration: Handling couriers and front desk tidiness.

## Front Desk Telecaller Job Specification (JS)## Qualifications & Experience

* Education: Minimum 12th Pass with a computer degree or diploma.

* Experience: 0 to 2 years (Freshers are welcome to apply).

## Required Skills





* Communication: Fluent in spoken Hindi and English.

* Customer Service: Robust visitor and client handling skills.

* Software Skills: Experience with Dealer CRM software.

* Computer Literacy: Advanced knowledge of MS Word and Excel.

* Basic Accounting: Understanding of quotation and invoice generation.

* Active Listening: Understanding client needs precisely.

* Multi-tasking: Balancing visitor reception with high-volume calling.

Pay: ₹12,000.00 - ₹20,000.00 per month

Benefits:

- Cell phone reimbursement
- Commuter assistance
- Health insurance
- Internet reimbursement
- Paid sick time
- Provident Fund

Work Location: In person

📌 Tele Caller Executive (India)
🏢 edmc solar
📍 India