Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Application Packaging
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, your day involves acting as a software detective, diligently investigating and resolving issues across various components of essential business systems. You will engage in dynamic problem-solving activities, ensuring the smooth operation and reliability of critical applications. Your role requires a proactive approach to identifying challenges and delivering timely solutions that support business continuity and efficiency.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to understand system dependencies and impact of issues.
- Document troubleshooting steps and resolutions to build a knowledge base for future reference.
- Assist junior team members by sharing insights and guiding them through complex problem-solving scenarios.
Qualified & Technical Skills:
- Must To Have Skills: Proficiency in Application Packaging.
- Experience with software deployment processes and packaging tools.
- Strong analytical skills to diagnose and resolve application-related issues.
- Ability to work with various operating systems and understand software compatibility.
- Familiarity with automation techniques to streamline packaging and deployment tasks.
Additional Information:
- The candidate should have minimum 3 years of experience in Application Packaging.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
15 years full time education
📌 Application Support Engineer (India)
🏢 Accenture
📍 India
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