This role requires strong communication skills a professional demeanor and the ability to multitask in a fast-paced environment Key Responsibilities Front Desk Customer Service Greet and welcome visitors in a friendly and professional manner Answer screen and direct incoming phone calls Provide accurate information to callers and guests Maintain a clean and organized reception area Administrative Support Manage incoming and outgoing mail packages and deliveries Schedule appointments meetings and conference room bookings Assist with data entry filing and general administrative tasks Maintain office supplies and place orders when necessary Communication Coordination Notify staff of visitor arrivals Coordinate with different departments to relay messages or resolve inquiries Handle basic customer inquiries and direct complex issues to appropriate personnel Record Keeping Maintain visitor logs sign-in sheets and security badges Update staff directories and contact lists Assist with document preparation letters reports memos Required Skills Qualifications High school diploma or equivalent additional administrative training is a plus Previous experience in reception customer service or administrative roles preferred Excellent verbal and written communication skills Strong organizational and multitasking abilities Proficiency with office software e g Microsoft Office email systems scheduling tools Professional appearance and courteous demeanor Ability to handle sensitive information with confidentiality Personal Attributes Friendly approachable and patient Quick learner with strong attention to detail Reliable punctual and able to work independently Strong problem-solving and customer-service orientation Job Type Full-time Pay 15 000 00 - 25 330 75 per month Perks Provident Fund Work Location In person