Project Role Application Support Engineer Project Role Description Act as software detectives provide a dynamic service identifying and solving issues within multiple components of critical business systems Must have skills Enterprise Network Operations SD-WAN Operations Info Blox Valuable to have skills NA Minimum 5 year s of experience is required Educational Qualification 15 years full time education Summary We are seeking a Wireless LAN Controller WLC Specialist with strong experience in Cisco wireless technologies and a solid background in enterprise routing and switching The ideal candidate will be responsible for designing deploying and supporting wireless infrastructure in complex network environments Experience with tools like F5 Load Balancers Infoblox DDI and VeloCloud SD-WAN is a plus and will be considered beneficial Key Responsibilities o Design implement and manage Cisco Wireless LAN Controllers WLC and associated wireless access points o Perform wireless site surveys coverage analysis and optimize RF configurations for performance and security o Troubleshoot and resolve wireless connectivity performance and roaming issues in enterprise environments o Manage wireless policies SSIDs RF profiles and guest access configurations o Work closely with network teams to ensure seamless wireless and wired network integration o Maintain documentation for wireless architecture IP addressing and device configurations o Provide support for wireless network incidents participate in root cause analysis and implement corrective actions o Ensure wireless compliance with security standards and best practices e g 802 1X WPA2 WPA3 o Collaborate on network infrastructure projects involving routing and switching technologies Qualifications o 4-6 years of hands-on experience with Cisco Wireless LAN Controllers WLC - 9800 5508 3504 series o Strong understanding of enterprise wireless technologies including RF design channel planning and client behavior o Proficient in Cisco Switching VLANs STP EtherChannel and Routing OSPF BGP EIGRP o Familiarity with wireless security protocols and authentication mechanisms e g RADIUS 802 1X o Solid experience with network monitoring and troubleshooting tools o Bachelor s degree in computer science Network Engineering or related field o Relevant certifications such as CCNP Enterprise CWNA or Cisco Wireless Specialist preferred Good to Have Skills o Exposure to F5 BIG-IP Load Balancers LTM GTM and traffic management concepts o Familiarity with Infoblox DDI DNS DHCP IPAM administration o Basic understanding or experience with VeloCloud SD-WAN o Knowledge of network automation Python Ansible and wireless scripting tools o Understanding of ITIL processes and enterprise service delivery practices o Advanced certifications like CCNP CCNA Wireless CWDP F5-CTS or Infoblox Core DDI are a plus Additional Information - The candidate should have minimum 4 years of experience in Enterprise Network Operations - This position is based at our Bengaluru office - A 15 years full time education is required 15 years full time education

📌 Application Support Engineer (Karnataka)
🏢 Accenture
📍 Karnataka