Position Overview We are looking for dynamic and customer-focused Customer Support Executives to join our International Voice Process team The ideal candidate should possess excellent communication skills a problem-solving mindset and the ability to handle global customers with professionalism and empathy This role involves interacting with international clients via voice calls to resolve queries provide product or service information and ensure customer satisfaction Candidates must be comfortable working in rotational shifts including night shifts Key Responsibilities Handle inbound and outbound calls from international customers Resolve customer queries issues and complaints in a timely and effective manner Provide accurate information related to products services billing or technical support Maintain a high level of customer satisfaction through skilled and courteous communication Document all customer interactions in the system as per company standards Escalate unresolved issues to the appropriate department and follow up until resolution Meet performance benchmarks related to quality accuracy and customer handling time Requirements Education Any graduate or equivalent qualification Experience 0-1 years in international voice support or BPO preferred Communication Skills Exceptional verbal communication skills in English Computer Proficiency Basic knowledge of MS Office and comfort with CRM tools Flexibility Willingness to work in night shifts and rotational schedules Soft Skills Strong listening skills patience empathy and a problem-solving attitude Typing Skills Minimum typing speed of 15-30 WPM with good accuracy What We Offer Competitive salary with performance-based incentives Shift allowances and overtime pay as applicable Comprehensive training and skill development programs Opportunities for career advancement within the organization Positive and inclusive work environment Job Type Full-time Pay 13 000 00 - 15 000 00 per month Language English Fluently Required Work Location In person

📌 Customer Support Executive (cse) (Karnataka)
🏢 Yesminds Global Solutions
📍 Karnataka