Project Role Application Developer Project Role Description Design build and configure applications to meet business process and application requirements Must have skills Telecom Order Management Good to have skills NA Minimum 3 year s of experience is required Educational Qualification 15 years full time education Summary We are seeking a proactive and technically skilled Lower Environment Support Engineer to manage and support our pre-production environments The ideal candidate will have strong communication skills experience with war room coordination environment triaging downtime handling and a solid understanding of automation and scripting Should play a key role in environment stability and supporting faster delivery cycles Key Responsibilities Environment Management Support and maintain lower non-production environments e g CRT1 Pre Prod e2e1 e2e2 trn Communication Act as a single point of contact for issues in lower environments Communicate effectively with developers QA infra and product teams War Room Coordination Initiate and lead war rooms during critical incidents or outages Ensure timely resolution and stakeholder updates Triaging Issue Resolution Perform initial triage for environment-related issues Collaborate with relevant teams for deeper investigation and resolution Downtime Handling Monitor and respond to environment downtimes Ensure incidents are logged RCA is performed and preventive actions are taken Monitoring Alerting Use monitoring tools to proactively detect and address issues Set up dashboards and alerts for setting health Automation Identify repetitive tasks and automate them using scripting languages like Python Scripting Tooling Write and maintain scripts for environment setup monitoring or data refresh tasks Documentation Maintain accurate documentation of environment architecture processes and known issues Required Skills Strong understanding of pre-production environment management Excellent communication and coordination skills Experience leading war rooms and incident management calls Knowledge of monitoring tools such as Prometheus Grafana AppDynamics Splunk Dynatrace etc Strong scripting skills in Python Bash PowerShell also a plus Experience with CI CD tools e g Jenkins GitLab CI Familiarity with incident and change management processes ITIL knowledge is a plus Basic knowledge of cloud environments AWS Azure or GCP is a plus Shift coverage Shift C EST hrs support Additional Information - The candidate should have minimum 6-8 years of experience in Telecom Order Management - This position is based at our Bengaluru office - A 15 years full time education is required 15 years full time education