C1 Company Overview C1 1 Contact 1 Connection 1 Choice C1 is the foremost single-source provider of advanced communications and data technology for business That means if it s digital we connect our customers to it - from phone systems and hardware to computer networks application development managed solutions and more And we re 100 passionate with designing implementing managing and supporting our customers every need from end to end so that they can focus on what they do best So when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best your best choice - your 1 choice - is C1 Overview The Application Tools Development Engineer is an integral part of our Managed Services Support Center MSSC team in advancing and enhancing our current applications This role is responsible for developing solutions to provide fault automation reporting dashboards performance and configuration management for a large scale telephony workplace leveraging a combination of internal development vendor software and open source tools Responsibilities Advances and enhances tools features and functions of our current tools and solutions Addresses challenges of systems integration compatibility and multiple platform integration Performs demonstrations of the tools to current and prospective customers in conjunction with sales of maintenance and managed services Participates in Continuous Improvement initiatives to ensure process documentation remains relevant Identifies and recommends new tools that will automate streamline existing tools and processes Codes and tests new tools in accordance with industry standards Launches new tools and provide ongoing monitoring and support Communicates and coordinates with Development QA and user-base Establishes and documents requirements with internal customers then developing and validating the solution Develops installation and configuration procedures for new tools Analyzes scopes and documents new tool requirements Custom Web Dashboard development HTML 5 webdesign Qualifications Bachelors of Science in Computer Science System Administration or equivalent 5 years in software development scripting 2 years background in telecommunications or data network maintenance and or monitoring Experience with software testing in multiple environments including test planning control execution and quality assessment Application development experience in large scale environments minimum of 5 000 user environments Expert level in Linux and network skills Programming experience OO languages like Java or Python and Structured programming such as C and principles of various programming languages Strong understanding of SNMP monitoring technologies Working knowledge of Networking protocols and firewall configuration Exceptional definable leadership experience with proven results Ability to communicate orally and written clearly and effectively in English Strong analytical interpersonal and relationship building skills Strong sense of urgency and commitment to get the job done personal drive to excel Demonstrated problem-solving and troubleshooting skills Exceptional organizational skills and attention to detail Ability to analyze use and learn new complex systems technologies and applications Ability to adapt to change quickly and multi-task Desired Preferred QualificationsNOSQL querying and scripting experience Expertise with opensource monitoring and analytics tools like ELK stacks Nagios OpenNMS Experience with big data systems such as Cassandra Hadoop MongoDB etc Experience with search systems e g Lucene Elasticsearch 3 or more years of experience with logging analysis tools and syslog Syslog-NG Rsyslog or Splunk