What You ll Do Be the dedicated relationship partner for VIP Shaadi members post-sale Understand member preferences and help identify their ideal match Call and connect with high-quality prospects on behalf of the member Set up mutually consented meetings between potential matches Ensure timely renewals and proactive engagement throughout their journey Guide counsel and support the member like a true partner in their search Maintain high service standards timely resolutions meticulous documentation Handle escalations with grace maturity and solutions-focused thinking Respect diverse traditions preferences and cultural nuances in every interaction Always go above and beyond to deliver the VIP promise What You Bring to the Table 1 year of experience in customer service client servicing or relationship management A natural passion for people relationships making customers smile Robust attention to detail excellent organizational skills High emotional intelligence and empathy Infinite patience persuasive communication Clear confident communication in English any Indian language Self-motivated and committed to exceeding customer expectations Why Join Us Work with India s leading matchmaking brand Be a part of exclusive high-impact journeys for premium members Learn grow thrive in a high-energy customer-first culture Every day is different meaningful and full of real human stories Job Type Full-time Pay 25 000 00 - 35 000 00 per month Application Question s What is your inhand salary What is your expected salary What is your notice period Are you comfortable for night shift Language Fluent English Required Work Location In person Speak with the employer 91 (phone hidden)

📌 Customer Support Associate (Maharashtra)
🏢 Apex Services
📍 Maharashtra