Job Title Customer Relation Officer- Education Industry Branch edtechindustry sales Calicut Location Calicut Experience 2 years in the Education Sector Job Type Immediate Joiner Females We are looking for an experienced and dynamic Customer Relation Officer This is a key leadership role where you will manage both operational and strategic functions to ensure the success of the branch The ideal candidate will have a strong IT background with a proven track record in leading teams driving educational initiatives and ensuring business growth Key Responsibilities Leadership Team Management Lead and mentor a team of educators IT professionals and operational staff to achieve branch goals Branch Operations Oversee daily operations of the branch ensuring smooth functioning adherence to deadlines and achievement of KPIs Business Growth Identify and implement strategies for growth including enrolling students fostering partnerships and enhancing educational offerings IT Integration Ensure seamless integration of technology in the educational environment optimizing the use of IT tools for better teaching and learning experiences Budget Resource Management Monitor and manage budgets resources and staffing to meet branch goals and targets Customer Stakeholder Engagement Build relationships with key stakeholders including students parents and external partners to enhance brand reputation and student satisfaction Compliance Reporting Ensure compliance with educational standards and regulatory requirements while preparing regular reports for senior management Key Requirements Experience Minimum 2 years of relevant experience with at least 2 years in sales or education industry Educational Qualification Bachelor s or Master s degree in IT Education Management or related fields Skills Robust knowledge of educational technology and tools Excellent leadership communication and interpersonal skills Proven ability to drive business results and manage branch operations Ability to solve problems and manage conflicts effectively Location Immediate joiners preferred must be based in Calicut or willing to relocate If you are a passionate and experienced leader with a strong IT background and a drive for excellence in education we encourage you to apply Job Type Full-time Pay 16 000 00 - 25 000 00 per month Benefits Leave encashment Paid time off Work Location In person

📌 Customer Relationship Officer (Kerala)
🏢 IPCS Global
📍 Kerala